Colorado Telephone Exchange offers a Full 1 Year Warranty on the vast majority of our New and Refurbished Phones and Common Equipment / Circuit Cards. SATISFACTION GUARANTEED - 1ST AND FOREMOST CUSTOMER SATISFACTION IS THE MOST IMPORTANT TO US. If your not happy with your purchase call us in the 10 days after the purchase and we will exchange or refund your purchase. (90 Days Warranty on Batteries, Voice Mail Systems, Fujitsu Attendant Consoles & Special Order Items.) This Warranty is by Colorado
Telephone Exchange (not the manufacturers of these products) **Plantronics Headsets have a Full 1-year Factory Warranty- (We handle the warranty exchanges for the first 30 days for Plantronics products after which the warranty exchanges are handled through the Support section of Plantronics website.)
In the case an item(s) becomes defective within the allowable warranty period, Colorado Telephone Exchange will repair or if necessary replace the item(s). Item(s) must be returned (delivered) to us with our RMA number to Colorado Telephone Exchange before replacements are shipped out. *Please see our Returns Policy for RMA instructions.
THE WARRANTY ON TELEPHONES AND EQUIPMENT COVERS ALL NORMAL WEAR AND USAGE. (ANY PHYSICAL DAMAGE) SUCH AS IMPACT DAMAGE, SPILLING LIQUID ON
PHONES, OR DROPPING PHONES, ARE NOT COVERED. LIGHTING / POWER SURGES AND ALL OTHER TYPES NATURAL DISASTERS ARE NOT COVERED. DAMAGE FROM OPERATOR ERROR OR IMPROPER INSTALLATION IS NOT COVERED. THE TERMS OF THIS WARRANTY ARE SUBJECT TO CHANGE WITHOUT NOTICE AT ANYTIME AND MAY BE APPLIED RETROACTIVELY. SOME SPECIAL ORDER ITEMS OR USED OUT OF SERVICE EQUIPMENT MAY BE EXCLUDED FROM THIS WARRANTY.
Please Feel Free To Contact Us If You Have Any Questions About Our
If any aspect of this policy is discouraging you from making a purchase from Colorado Telephone Exchange please call Josh at 800-530-8014 EX-3